HGC Global Communications Limited Hotline: 1223(Residential Customer) or 1220(Business Customer)
Telephone Line Service Fault Reporting Hotline : 21201997 or 109
Call Type Description通話種類說明IDD-International Direct Dialling直通國際電話, HCD-Home Country Direct 海外直撥香港電話,TCC-Third Country Calling海外直撥其他國家電話, COL-Collect Call 受話人付款電話，F&D-Fax and Data Call 傳真及數據通訊,OAC-Operator Assisted Call接線生代駁電話,INF-900 Information Access Service900資訊服務,ICF/FWD-International Call Forward國際飛線,MOC-Mobile Originated Call 區外打出電話, MTC-Mobile Terminated Call 區外接聽電話,EZT / CD-Easytalk Service Easytalk服務. Destination Description Country Name/M, e.g. UK/M - IDD calls to mobile numbers and special numbers in specific countries 直撥國際電話至特定海外國家之流動電話或特別電話, # Free Minute 免費分鐘, * Monthly Package Plan 月費優惠計劃,^ Rebate Offer 回贈優惠.
Important Note: Total Amount due
must be settled before the payment due date to avoid service
suspension. 注意：請於賬單上的繳費到期日前繳清應繳款項，以免服務被暫停。
Circular to Customers relating to Direct Marketing 有關直接促銷的客戶通知
HGC Global Communications Limited may contact you with information of its other products and services. If you do not wish to receive such information, please advise HGC Global Communications Limited by writing to (specifying your name,address and HGC Global Communications Limited account number, if applicable): Data Protection Officer, HGC Global Communications Limited, P.O. Box 33, Tsuen Wan Post Office, New Territories. HGC Global Communications Limited will not charge any fee for this request.
若閣下希望本公司停止將閣下的個人資料用於直接市場推廣的用途上，請以書面通知本公司 (來函請註明閣下在本公司所登記的姓名，地址及賬戶號碼)，環球全域電訊有限公司絕不會向此項申請收取任何費用。地址如下:新界荃灣郵政信箱三十三號，環球全域電訊有限公司，資料保護主任收。
ATM Payment Service
ATM Payment Service is the most flexible payment method. If you possess an ATM card of HSBC or Hang Seng Bank,you can settle your bill 24 hours a day at ATMs with the sign "BILL PAYMENT SERVICE":
1. Enter personal identity number (PIN) of your ATM card
2. Choose "Bill Payment”
3. Choose "Telecom" then press "HGC Global Communications Limited”
4. Key in two digits of bill type #
5. Key in your Bill ATM Account No. & Total Amount Due
6. Collect and retain customer advice slip
Important:
* Please allow two working days to process your Bill Payment.
# Bill Type:
01 Residential Telephone Line & IDD Service
02 56Kbps dial up service
04 HGC broadband service
Payment by Phone Service (PPS)
With the simple and convenient PPS, you can settle your bill 24 hours a day via a tone phone after registering with PPS Terminal : Simply dial '18031' and follow the instructions, key in
1. PPS access code
2. our merchant code '86'
3. Account No and
4. IDD, Fax & Local Telephone Service '1' / Data Service and Broadband Service '3'
5. Total Amount Due.
Please allow 2 working days to process your phone payment, PPS pre-recorded Hotline 90000 222 329
Autopay
Use Autopay to settle your bill. No queues! No late payment! Please call 1223 for phone-in registration.
HGC Global Communications Limited reserves the right to suspend your autopay service without prior notice if your autopay is returned.
Mailing Cheques
Cheques should be crossed and made payable to "HGC Global Communications Limited"and mail with your payment slip to P.O. Box 9322, General Post Office, Hong Kong.(Please do not staple your cheque with your payment slip.)
Please write your Account No. at the back of your cheque and be sure to allow at least three working days for your cheque to reach us before the Payment Due Date. No receipt will be issued.
HGC Global Communications Limited reserves the right to levy a service charge to your account if your cheque is returned.
Important:
1.Cash / Cash cheque should not be sent by post. Post-Dated cheque and cheque in foreign currency will not be accepted.
For service enquiry or feedback, please send mail to P.O. Box 33, Tsuen Wan Post Office, Tsuen Wan.
Payment at Watsons Stores
Please bring along your statement if you choose to settle it at Watsons Stores.
Important:
1. Cheque payment is not applicable to Watsons Stores.
2. Payment collection service is not available at Watsons Stores at the Hong Kong International Airport.
HGC Global Communications Limited Hotline:
1223(Residential Customer) or 1220(Business Customer)
Telephone Line Service Fault Reporting Hotline : 21201997 or 109
